• Home
  • Terms & Conditions | Sustainable Village

Terms & Conditions

 

For orders over $100 in the continental USA, we offer free shipping.

We normally ship orders under 2 lbs by USPS and over 2 lbs by UPS. If you would like any kind of rush shipping (3-day, 2-day, next-day etc.) just let us know and we'll calcluate the extra cost.

For orders going to Alaska, Hawaii, and to other countries, after you place an order we will email you back the amount of shipping due. If over $100, we subtract what the shipping cost would have been in the US from the actual shipping amount.

 

Guarantees

 

Blumats: 1 year from purchase date, guaranteed to be free from any manufacturing defect

Shurflo: 90 days from purchase date, guaranteed to be free from any manufacturing defect

Green China Direct: 1 year from purchase date, guaranteed to be free from any manufacturing defect

Sustainable Village-made Products: 1 year from purchase date, guaranteed to be free from any manufacturing defect

Other manufacturers: per the individual company

 

Returns

 

Customers can return any of our products to us for a replacement or refund within 90 days of purchase if unused, in new condition with original packaging. If we made a mistake and sent you the wrong item, we will either give it to you for free (if inexpensive product) or pay for the return shipping. If return because customer changed their mind, shipping cost will be their responsibility.  Returns will be refunded, but a 20% restocking fee will be assessed.